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Grooming
How often should my dog get a haircut?
We recommend your dog be groomed every 4 to 6 weeks to maintain clean and healthy ears, nails, skin, and coat.
How often should I clip and or file my dogs nails?
Every dog is different but typically to maintain short healthy nails we recommend they be trimmed every 4 weeks. To get your dogs nails shorter, we recommend once a week to every 2 weeks. We also recommend nail filing as it smooths rough edges and gets nails just a bit shorter.
What vaccinations do you require?
We require rabies as per state law but we do recommend you follow your veterinarian’s vaccination schedule to protect your pet.
What happens if my dog has fleas?
We do require a mandatory flea bath for any dog that comes in with 3 or more fleas. In these cases an additional fee will be added to the total cost of the groom. We do recommend you treat your home and vehicle to prevent any further flea issues. You should apply topical flea preventative 3 days before or after grooming.
What does grooming cost?
Our grooming menu includes a base price determined by your dogs weight and type of service. Since every dog is different, we will sometimes need to adjust the price for factors such as your dogs coat, breed, age, behavior and frequency of appointments.
We will always give you a price before you leave your pet with us, so there are no surprises! If we encounter anything during the groom that would require an additional cost, we will call you immediately for your permission. If you’d like an estimate for your service try using our quote estimator!
What if I am late to my appointment?
We are able to hold every scheduled appointment for 15 minutes past the time booked. If you are more than 15 minutes late we may need to adjust the service we are able to provide or we might need to reschedule your appointment to a different day and apply a missed appointment fee. If you are running late, please call us and we will try our best to take care of your pup if we can!
What if I miss my appointment?
We require at least 24 hours notice to cancel or change your appointment. If we have less than 24 hours notice, we do charge a missed appointment fee of $50 per dog.
Self-Service
Do I need an appointment?
You do not need an appointment to use self service. Tubs are open 7 days a week from 9 am to 7 pm. We welcome our self service clients in until 6:45 pm and close the salon at 7 pm.
What do I need to bring?
Just your dirty dog! We provide everything you’ll need: shampoo, towels, dryers, aprons, brushes, combs and a knowledgeable staff that will help you every step of the way. You might want to wear old clothes–there’s a chance you’ll get wet!
How often can my dog be washed?
As long as you are using appropriate shampoos and your dog has no pre-existing medical conditions you can wash your dog as often as every week!
Do I need to provide any vaccination records for my dog when I use self service?
We do not need to see any vaccination records for you to wash your dog
My dog needs a nail trim, do I need an appointment for that?
You can come in anytime for a nail service and do not need an appointment. You don’t need to provide vaccine information for this service either. We welcome pups in for nail services 7 days a week from 9 am to 7 pm — we take our last furry friends in at 6:45pm to ensure we have enough time to tend to pups and close up the salon.